Users should never provide access to their systems from unknown users calling you or by anybody that claims to be from Microsoft or some technical support company. The usual way the scam works is the agent will connect to a PC and convince the victim that the computer is infected with a virus, the 'network is compromised' or other such malarkey. TeamViewer applications are often used by so-called tech support scammers to gain access to a user's computer. Some of the functionality included with TeamViewer QuickSupport include providing remote access to a desktop, transfer files between the host and the client, audio calling, text chat and remote computing with Android devices. Once you give these login credentials to somebody, they can request remote access to your computer's desktop.Īs a portable program, installation is not required so just running the application after downloading is sufficient to activate the functionality on your PC. The way the application works is after installation, a user ID and password are generated by the program.
TeamViewer QuickSupport is one of a few different applications produced by the same company that allow you to receive remote technical support on your PC.